Tell Us Once™
And we’ll take care of the rest.
Tell Us OnceTM is our commitment to proactively sharing your preferences, requirements, drug information and study results across all the Altasciences teams. When you partner with us, we do everything possible to proactively ensure that you don’t have to repeat yourself. Once the parameters of your program are established, we make sure that all key internal stakeholders are aware, and have the information at their fingertips. We have the people, the processes, and the systems in place to provide you a seamless customer experience by aligning our services through communication, customized processes, and integrated platforms.
Our focus is on giving you an effortless journey, whether you have a complete preclinical to proof of concept program, a single study, or something in between. We are committed to ensuring timely information capture, proactive communication, and smooth transitions between phases and studies. You speak, we listen!
How do we do it?
Dedicated Program and Project Managers
As your molecule advances from phase to phase, or study to study, your key information follows. Your Program Manager ensures that your file is complete – the scientific and procedural knowledge we gain at each step is captured, and follows to the next phase, accessible at any time. Scientists, Program Managers, and key stakeholders at each step can refer to what had been captured before, append with new information, and thereby ensure that your requirements are always current and top of mind.
To facilitate efficient, timely information transfer between research phases, locations and departments, Altasciences has developed a comprehensive, internal database of key customer information, specifically adapted to the requirements of Tell Us Once™. Anytime one of our team members needs to know something, rather than asking you again, they know that all the accumulated information is at their fingertips. Always moving in unison, focused on the success of your program.
Tell Us Once™ is more than a tagline; it’s our commitment to you. Let’s get started!